Articles

How can you enhance your firm’s communications when the way lawyers & clients are communicating has changed with the constant development of technology? There are so many ways to communicate whether it being email, texting, instant messaging, over the phone or face-to-face, but which one is the most efficient within

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Accountancy firms will always be a serious target for cyber criminals due to their sensitive client information and the significant funds they handle. Extensive data consumption means they need to ensure they have the right technology in place to protect client information with the increasing threat from cyber criminals. In

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Fundamentally knowledge management is about making the right knowledge available to the right people at the right time. So why is it many employees & employers fail to share valuable information that could save someone else time or win someone else new business. Also, I strongly believe what goes around

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Companies that have successfully embraced Digital Transformation do not simply adopt individual technologies to solve their individual problems. They often have a defined strategy and clear goals for digitalization in place that aim to guide the transformation of their overall business, instead of ad hoc functions. Bluntley put, the true

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Although you may think of an e-mail as a tool to enhance your business efficiency, e-mail is killing your productivity. E-mail allows you to quickly communicate with many different people wherever you are, however, more and more research is showing that it hinders your productivity. The interruptions that e-mails cause

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2020 forced many of us to revaluate the way we work and most significantly, the way we work with our clients and colleagues. Where we used to see colleagues daily and clients often, lockdown pushed businesses around the world to go virtual and change everything we knew about office life.

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Why client retention is so important The age of the customer has meant those working in professional services have to do all they can to keep hold of their valuable clients. With the increase in competition for law firms, from other law firms or new law, clients are now inundated

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In a world where we are constantly thinking of ways to reduce our green footprint, it seems natural to extend the same thought to our working life. Everyone’s been guilty of printing off the wrong document or accidentally printing duplicates and overtime this adds up. Research by Kyocera found that

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In the ever-growing client focused legal industry, it’s becoming more and more important for lawyers to provide their clients with what they want, to provide them with a competitive alternative to the huge list of available legal services available. Although, law firms are now paying more attention to giving clients a more transparent service,

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As we head into the new year, we take a look back at some of the key trends of 2018 that are continuing to be prevalent in 2019 and what the ILTA 2018 Technology Survey Report had to say about these. For those that don’t know the ILTA survey, released

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Email is Unsecure You’re probably already aware of the dangers associated with email, but we bet you’re still continuing to use it, despite the risks. In the current climate, it’s almost impossible to completely avoid using email as part of your daily communication, however, you should be making an effort to minimise your email usage

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The question many Law firm heads of IT ask themselves when purchasing software is “Do we buy it, or do we build it?”. On the face of it the dilemma is a difficult one and, depending on the problem you are trying to solve, the question can have mixed answers

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