How can you Enhance Firm Communication when the way lawyers & clients are communicating has changed with the constant development of technology? There are so many ways to communicate whether it being email, texting, instant messaging, over the phone or face-to-face, but which one is the most efficient within the
Fundamentally knowledge management is about making the right knowledge available to the right people at the right time. So, why do many fail to share information that could save someone else time or win someone else business. Also, what goes around comes around, so share knowledge how you would like
Companies that have successfully embraced 5 Steps to optimise document management and Digital Transformation do not simply adopt individual technologies to solve their individual problems. They often have a defined strategy and clear goals for digitalization in place, Aim to guide the transformation of their overall business, instead of ad
Although you may think of an e-mail as a tool to enhance your business efficiency, emails are killing your productivity. E-mail allows you to quickly communicate with many different people wherever you are, however, more and more research is showing that it hinders productivity. The interruptions that e-mails cause whilst
How Has Technology Been Crucial To The Legal Industry In The Last 12 Months? 2020 forced to revaluate the way we work and most significantly, the way we work with our clients. Where we used to see colleagues daily / clients often, lockdown pushed businesses to go virtual and changed
Why client retention is so important The age of the customer has meant those working in professional services have to do all they can to keep hold of their valuable clients. With the increase in competition for law firms, from other law firms or new law, clients are now inundated
In a world where we are constantly thinking of ways to reduce our green footprint, it seems natural to extend the same thought to our working life. Everyone’s been guilty of printing off the wrong document or accidentally printing duplicates and overtime this adds up. Research by Kyocera found that
In the ever-growing client focused legal industry, it’s important for lawyers to provide their clients with what they want. Which is to provide them with a competitive alternative to the huge list of available legal services available. Although, law firms are now paying more attention to giving clients a more transparent service. For
Let’s take a look back at some of the key trends of 2018 that are continuing to be prevalent in 2019. We also summarise what the ILTA 2018 Technology Survey Report had to say about these. For those that don’t know the ILTA survey, was completed by 481 firms representing more than
Email is Unsecure You’re probably already aware of the dangers associated with email. But we bet you’re still continuing to use it, despite the risks. In the current climate, it’s almost impossible to completely avoid using email as part of your daily communication. However, you should be making an effort to minimise your email usage