Fundamentally knowledge management is about making the right knowledge available to the right people at the right time. So why is it many employees & employers fail to share valuable information that could save someone else time or win someone else new business. Also, I strongly believe what goes around comes around, so share knowledge how you would like knowledge to be shared with you, don’t hoard it away like a squirrel stashing nuts.
In conclusion, you need to be creating the right knowledge sharing culture. To do that, the right knowledge tool can make all the difference, and companies that centrally collaborate are far more successful than their not so open counterparts.