Fundamentally knowledge management is about making the right knowledge available to the right people at the right time. So, why do many fail to share information that could save someone else time or win someone else business. Also, what goes around comes around, so share knowledge how you would like knowledge to be shared with you. Don’t hoard it away like a squirrel stashing nuts. Many would say the purpose of knowledge sharing is to help your company meet its business objectives.
However, knowledge is often seen as information, but I read a great article recently that is spot on. It used a cake as a metaphor. It stated the ingredients was the information. It then stated a good cook would probably be able to make the cake and a good cake. However a not so experienced cook may not. The reason is there is no recipe, the knowledge is the recipe. Now the good cook will make an excellent cake.
Here are some key areas where knowledge sharing can aid the business;
In conclusion, you need to be creating the right knowledge sharing culture. To do that, the right knowledge tool can make all the difference, and companies that centrally collaborate are far more successful than their not so open counterparts.
