Real time training support when you and your team need it. Engage with your people to reinforce learning or communicate change.
Lower the workload on in-house training and support teams by offering an intuitive training ChatBot.
Frequently asked questions
The biggest mistake is thinking users know everything following training. Some tasks are not carried out every day, so knowledge is easily forgotten.
Content can sometimes be limited or outdated. With a training chatbot, answers to product specific questions are available at your users’ fingertips.
Traditionally firms send emails to users to communicate change that is coming. Yet still, users aren’t aware of what is happening and why. This is likely due to emails being lost in their inbox amongst their day jobs. Communicating via the chatbot will separate these messages allowing users to easily find and digest them.
All application help sections are different. They are also very general. A chatbot can offer a common interface no matter what the application and can also be customised to deliver the correct answers to your users including specific workflows and policies.