TRAINING CHATBOT
Real time training support when you and your team need it. Engage with your people to reinforce learning or communicate change.
Improve application adoption
Provide a self help chatbot for core applications to enhance user adoption.
Proactive learning
Automate application change management communications and check-in with users to measure confidence in applications.
Automated training support
Reduce workload for in-house training teams and helpdesk, by providing real time, automated, training responses to user queries.
always available
Whether during the working day, in the evening or at the weekend make sure you have training support 24/7 from any device.
Improve application adoption
Provide a self help chatbot for core applications to enhance user adoption.
Proactive learning
Automate application change management communications and check-in with users to measure confidence in applications.
Automated training support
Reduce workload for in-house training teams and helpdesk, by providing real time, automated, training responses to user queries.
always available
Whether during the working day, in the evening or at the weekend make sure you have training support 24/7 from any device.
Products
Lower the workload on in-house training and support teams by offering an intuitive training ChatBot.
- Product implementations & upgrades
- Act as your 1st line of support
- Reinforce learning
- Communicate change
- Assess user confidence
- Gateway to your Intranet
Frequently asked questions
The biggest mistake is thinking users know everything following training. Some tasks are not carried out every day, so knowledge is easily forgotten.
Content can sometimes be limited or outdated. With a training chatbot, answers to product specific questions are available at your users’ fingertips.
Traditionally firms send emails to users to communicate change that is coming. Yet still, users aren’t aware of what is happening and why. This is likely due to emails being lost in their inbox amongst their day jobs. Communicating via the chatbot will separate these messages allowing users to easily find and digest them.
All application help sections are different. They are also very general. A chatbot can offer a common interface no matter what the application and can also be customised to deliver the correct answers to your users including specific workflows and policies.