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Hubshare’s Harwood Andrews Case Study

Client retention is forever growing increasingly important to law firms and Harwood Andrews wanted to ensure their clients were receiving the best service. Harwood Andrews decided they needed a centralised area where clients could access information and documents whenever suited them. With their current system, clients would have to wait until their lawyers were available to send them a document, which was causing frustrations. Having a centralised area where they could share documents with clients, would mean greater transparency, thus improving client relationships.

We have a multi-generational organisation and so needed something that was going to be as easy for our users to create hubs or portals for their clients as possible,”

Read the full case study